Warranty
Limited 1 year Warranty
Wathen Audiophile, LLC warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 year from the date of original purchase. Shipping and handling fees to be paid by the customer. Wathen Audiophile, LLC agrees, at its option during the warranty period, to repair any defect in material or workmanship or to furnish repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect malfunction and proof of purchase as confirmed by showing the serial number with the payment receipt.
This warranty does not cover:
Under no circumstances shall Wathen Audiophile, LLC be liable for any loss (direct, indirect, incidental, foreseen, unforeseen, special or consequential) or for any damage arising out of, or in connection with, the use of this product.
This warranty is valid only in the United States and Canada and grants specific legal rights, it does not extend to owners of the product other than to the original owner.
Your Wathen product is registered automatically at the time of purchase. Please keep the payment receipt and serial number in your records for future reference
To demonstrate the confidence we have in our CryoTone Tubes and Wathen speakers we will give you 30 days to try them out. If you are not satisfied with your Wathen CryoTone Tubes or Wathen Audiophile speakers purchase simply return them to us in the original packing, undamaged with a copy of your purchase receipt and we will refund the purchase cost minus a 15% restocking fee.
Beware of counterfeit products
Wathen has become aware of the sale of counterfeit products mimicking the design, construction and reliability of Wathen Audiophile. As our design is patented we will pursue the proper steps in rectifying these sales. We want you, as our customer, to know these products exist and do not meet our high standards.
Wathen Audiophile, LLC warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of 1 year from the date of original purchase. Shipping and handling fees to be paid by the customer. Wathen Audiophile, LLC agrees, at its option during the warranty period, to repair any defect in material or workmanship or to furnish repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect malfunction and proof of purchase as confirmed by showing the serial number with the payment receipt.
This warranty does not cover:
- Any product which has been subject to damage due to an act of God, misuse, neglect, accident, abuse or modification of, or to, any part of the product..
- Damage due to improper operation or maintenance, connection to improper voltage supply or attempted repair by anyone other than Wathen Audiophile, LLC.
- Any custom or prototypes
- The cost of shipping this product to Wathen Audiophile, LLC
Under no circumstances shall Wathen Audiophile, LLC be liable for any loss (direct, indirect, incidental, foreseen, unforeseen, special or consequential) or for any damage arising out of, or in connection with, the use of this product.
This warranty is valid only in the United States and Canada and grants specific legal rights, it does not extend to owners of the product other than to the original owner.
Your Wathen product is registered automatically at the time of purchase. Please keep the payment receipt and serial number in your records for future reference
To demonstrate the confidence we have in our CryoTone Tubes and Wathen speakers we will give you 30 days to try them out. If you are not satisfied with your Wathen CryoTone Tubes or Wathen Audiophile speakers purchase simply return them to us in the original packing, undamaged with a copy of your purchase receipt and we will refund the purchase cost minus a 15% restocking fee.
Beware of counterfeit products
Wathen has become aware of the sale of counterfeit products mimicking the design, construction and reliability of Wathen Audiophile. As our design is patented we will pursue the proper steps in rectifying these sales. We want you, as our customer, to know these products exist and do not meet our high standards.